Privacy Policy

Last Updated: December 17, 2025

Introduction

This Privacy Policy describes how NutriJewel and its affiliates (collectively "NutriJewel, we, our, us") collect, use, share, protect or otherwise process your information/personal data through our website www.nutrijewel.com (hereinafter referred to as Platform). Please note that you may be able to browse certain sections of the Platform without registering with us.

We do not offer any product/service under this Platform outside India and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy.

Information We Collect

We collect your personal data when you use our Platform, services or otherwise interact with us during the course of our relationship and related information provided from time to time. Some of the information that we may collect includes but is not limited to:

• Personal data/information provided during sign-up/registration such as name, date of birth, address, telephone/mobile number, email ID
• Information shared as proof of identity or address
• Bank account or credit/debit card or other payment instrument information
• Transaction-related information on our Platform and third-party business partner platforms
• Your behavior, preferences, and other information that you choose to provide on our Platform

How We Use Your Information

We use personal data to provide the services you request. To the extent we use your personal data to market to you, we will provide you the ability to opt-out of such uses. We use your personal data to:

• Assist sellers and business partners in handling and fulfilling orders
• Enhance customer experience
• Resolve disputes and troubleshoot problems
• Inform you about online and offline offers, products, services, and updates
• Customize your experience
• Detect and protect us against error, fraud and other criminal activity
• Enforce our terms and conditions
• Conduct marketing research, analysis and surveys

Information Sharing

We may share your personal data internally within our group entities, our other corporate entities, and affiliates to provide you access to the services and products offered by them. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out.

We may disclose personal data to third parties such as:

• Sellers and business partners
• Third-party service providers including logistics partners
• Prepaid payment instrument issuers
• Third-party reward programs and other payment providers opted by you

Data Security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.

All information gathered on our Platform is securely stored within our controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited.

Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Rectify inaccurate personal data
• Request deletion of your personal data
• Object to or restrict processing of your personal data
• Withdraw consent where processing is based on consent
• Lodge a complaint with a supervisory authority

Cookies

We use data collection devices such as "cookies" on certain pages of the Platform to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services.

We offer certain features that are only available through the use of a "cookie". Cookies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session.

Changes to Privacy Policy

We may update this Privacy Policy to reflect changes to our information practices. We encourage you to periodically review this page for the latest information on our privacy practices.

© 2025 NutriJewel. Owned by Dt. Ruchika Bachwani. All rights reserved.